Account Associate

Manpower is on behalf of one of our customers recruiting an Account Associate.

Arbejdssted: 
Hovedstaden - Capital Region
Arbejdsområde: 
Økonomi og regnskab, Kontor og Administration, Salg og Marketing
Antal Ledige stillinger: 
1
Ansættelsestype: 
Fastansættelse
The position
You will as Account Associate be responsible for the Sales Operations related activities towards a defined set of customers, such as Quote to Order and Billing

Main Responsibilities
  • Be focal point for the quality of the execution of customer requests and day-to-day account activities in order to maintain and enhance customer relationships, provides input and manages improvements related to the department responsibilities
  • Act as owner of the quote to order cycle at tactical level, ensuring QTO-performance is in line with customer expectations. Own customer agreements and acts on them where needed
  • Coordinate activities and preparations regarding contract renewal, repricing and other large projects, to ensure the handover of information to team
  • Report proactively on pending actions (quotes, orders, billing issues etc.) including KPI-management
  • Own customer specific instructions and guidelines (price book, process, customer labeling, PO usage etc.), ensures the documentation is up-to-date so the team members can use it
  • Act as advisor to customers and account teams on Quote To Bill process matters
  • Proactively propose improvements on the Quote To Bill process
  • Work with Billing and Accounts Receivable to resolve invoice, credit notes and payment issues
  • Undertake any other tasks, which may be required helping account managers or the company to reach the 4 objectives: Revenue, Order Intake, CSAT and Accounts Receivable
  • Lead or take part in assigned improvement projects, UAT, Online Quoting Tool etc.


About you:

Soft skills
  • Being able to handle many tasks at the same time
  • Being accurate
  • Proactive Communication
  • Using environment to obtain information/learn and develop
  • Initiate and execute projects to develop department
  • Delegation skills
  • Demonstrate responsibility/taking ownership

Hard skills
  • 3 to 5 years experience as Sales or Sales administration
  • Very good knowledge of Outlook, Word, Excel, Powerpoint and Internet explorer
  • Excellent in spoken and written English and Danish
  • A team player that is communicative strong, organized, flexible and used to work independently in a stressful environment. Can work in virtual teams
  • Experienced working towards targets and deadlines
  • Is able to build a network of people, and thus getting things done – building bridges
  • Having a good understanding what influence invoice or payment issues can have on a company’s cash flow
  • Ability to quickly lean new tools an systems
  • Having a good understanding what influence actions have on customer experience and company objectives

How to apply

We will invite candidates for interviews on an ongoing basis. Therefore you should apply as soon as possible.

Please register an English version of your resume at www.manpower.dk and search for the Job ID: 1129826

If you have any questions regarding the position do not hesitate to contact Recruitment Consultant Tanya Bloch by e-mail: tanya.bloch@manpower.dk